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Terms and Conditions

Please read our terms and conditions carefully before using our services.

General Terms and Conditions

By accessing and using the services provided by PawTrack Logistics, you agree to comply with these Terms and Conditions. These terms govern your use of our website and services. We reserve the right to update and modify these terms at any time without prior notice. Any changes to these terms will be effective immediately upon posting on this page.

Service Use

Our services are provided on an "as-is" basis, and we do not guarantee that our services will be uninterrupted, error-free, or available at all times. We are not responsible for any disruptions, delays, or technical issues that may occur during the use of our services. By using our services, you acknowledge and accept the risks associated with the delivery and logistics process.

User Responsibilities

As a user, you agree to provide accurate and complete information when using our services, including shipment details, payment information, and contact details. You are responsible for ensuring that the information you provide is up to date, and we are not liable for any errors, delays, or issues arising from incorrect information.

Liability

While we take all reasonable precautions to ensure the safe handling and delivery of your shipments, PawTrack Logistics will not be held responsible for any losses, damages, or delays that may occur during transit, including, but not limited to, theft, fire, weather events, or accidents.

We are not liable for any indirect, incidental, special, or consequential damages arising from the use of our services, even if we have been advised of the possibility of such damages. Our total liability for any claims arising from the use of our services shall be limited to the amount paid for the specific service in question.

Privacy

Your privacy is important to us. We are committed to protecting your personal information in accordance with our Privacy Policy. By using our services, you consent to the collection, use, and sharing of your personal data as described in our Privacy Policy.

Please review our Privacy Policy for further details on how we handle your data.

Payment Terms

By using our services, you agree to pay for the services provided according to the pricing details and payment terms specified at the time of booking. Payments must be made through the payment methods accepted by PawTrack Logistics. If payment is not received, we reserve the right to suspend or cancel services.

Delivery and Shipping

PawTrack Logistics will make reasonable efforts to ensure timely and secure delivery of your shipments. However, delivery times are estimates, and we cannot guarantee specific delivery dates or times. Delays may occur due to circumstances beyond our control, such as weather, traffic, or unforeseen events.

It is your responsibility to ensure that all shipments are appropriately packaged and labeled. We are not liable for any damage or loss resulting from improper packaging or labeling.

Third-Party Services

We may engage third-party service providers to assist with aspects of our logistics operations, including delivery and payment processing. These third parties may have their own terms and conditions, and by using our services, you agree to abide by the terms of these third-party providers.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which PawTrack Logistics operates. Any disputes arising from the use of our services shall be resolved in the courts located in that jurisdiction.

Dispute Resolution

In the event of a dispute, we encourage you to contact us to resolve the issue amicably. If a resolution cannot be reached, disputes shall be resolved through binding arbitration in accordance with the rules of the jurisdiction in which we operate.

Termination

We reserve the right to suspend or terminate your access to our services at any time, without notice, if you breach these Terms and Conditions or engage in conduct that is harmful to the operation of our services or the interests of other users.

Indemnification

You agree to indemnify, defend, and hold harmless PawTrack Logistics, its employees, agents, and affiliates from any claims, damages, losses, or expenses (including legal fees) arising out of your use of our services or violation of these Terms and Conditions.

Changes to Terms

We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be effective immediately upon posting on this page. It is your responsibility to review these terms periodically to stay informed of any changes.

Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

  • Email: support@pawtracklogistics.com
  • Phone: +1-800-123-4567
  • Address: PawTrack Logistics, 123 Logistics Ave, City, Country