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Privacy Policy

We value your privacy and are committed to protecting your personal information.

Our Privacy Commitment

Your privacy is extremely important to us at PawTrack Logistics. We are committed to protecting your personal information and ensuring transparency about how it is handled. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to protect your privacy.

By using our services, you agree to the collection and use of your data as outlined in this policy.

1. Data We Collect

We collect different types of information to provide and improve our services. This information can be categorized as follows:

  • Personal Information: Name, address, email, phone number, and payment details.
  • Logistical Data: Shipping addresses, tracking numbers, and delivery details.
  • Payment Information: Credit/debit card information for processing transactions.
  • Usage Data: Information about how you interact with our website, such as IP addresses, browser types, and device information.
  • Cookies and Tracking Technologies: We use cookies to improve your user experience and collect information about website usage patterns.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To Provide Our Services: We use your personal and logistical information to process shipments, track deliveries, and communicate updates.
  • To Improve Our Services: We analyze usage data to enhance website functionality, optimize shipping processes, and tailor our services to your needs.
  • For Communication: We may use your contact information to send important updates, such as order confirmations, shipping updates, and marketing messages if you’ve opted in.
  • To Process Payments: We use payment information to process transactions securely through our third-party payment processors.
  • For Legal Compliance: We may use your data to comply with legal obligations, resolve disputes, and enforce our terms of service.

3. Data Protection and Security

We take the security of your personal information seriously. We implement various technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, and destruction, including:

  • Encryption: We use encryption protocols to protect sensitive information transmitted over the internet.
  • Access Control: Only authorized personnel have access to your personal information.
  • Regular Audits: We conduct regular security audits to ensure the effectiveness of our data protection measures.

Despite our efforts, no system is completely secure, and we cannot guarantee absolute protection. However, we are committed to continually improving our security practices.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, and reporting obligations. When your data is no longer required, we securely dispose of it.

5. Sharing Your Information

We may share your information with third parties in the following cases:

  • Service Providers: We may share your information with trusted third-party service providers to help us deliver our logistics services, such as payment processors, delivery partners, and customer service tools.
  • Legal Requirements: We may share your information if required by law or in response to valid legal processes, such as a court order or subpoena.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

We do not sell or rent your personal information to third parties for marketing purposes without your consent.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can request to correct any inaccurate or incomplete information.
  • Deletion: You can request the deletion of your personal information, subject to certain exceptions.
  • Restriction: You can request the restriction of processing your personal information under certain circumstances.
  • Objection: You can object to the processing of your personal information for marketing purposes.
  • Data Portability: You can request a copy of your data in a structured, commonly used format for transfer to another provider.

If you wish to exercise any of these rights, please contact us using the information provided below.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be reflected on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your data.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

  • Email: info@pawtracklogistics.com
  • Phone: (616) 294 0163
  • Address: PawTrack Logistics, Denver Colorado, USA